MAINTENANCE
Need maintenance in your unit? If this is an emergency (water leak, etc.) please call the office immediately at (806) 686-2920. Otherwise, fill out this maintenance request to get help.
COVID-19 Updates: Learn about our commitment to cleanliness X
Covid-19 Announcement
Our office is currently open by appointment only. For all current residents please utilize the appointment scheduler in your resident portal. For prospects please feel free to schedule a tour by phone, email, or by using our appointment scheduler feature on this website. Thank you!
Need maintenance in your unit? If this is an emergency (water leak, etc.) please call the office immediately at (806) 686-2920. Otherwise, fill out this maintenance request to get help.
You will need the ‘RESIDENT ID (T-CODE)’ that was emailed to you or given in your move-in packet in order to setup your account. When first setting up your account, select Wildwood of Lubbock, LLC addressed in Athens, GA. If you haven’t received your T-Code please give us a shout at info@wildwoodlb.comRent and any utility payments are due on the 1st and late on the 5th.IN PERSONYou may drop off a check or money order at the clubhouse.
Wildwood Lubbock is located in a community in which it is difficult to release or relet an apartment space once you have signed this Lease. We cannot provide assurances, and we do not represent that your space will be relet or that a replacement tenant will be found if you fail to take possession, if you are contemplating an early move-out, or if the space is vacated for any other reason.
You will remain obligated under this lease and will not be released should you vacate or fail to take possession, save and except as provided for under paragraph 30, page 11 of the lease. Should Wildwood Lubbock secure you a replacement or sublease, we do charge 85% of one month’s rent as a relet fee. Should you decide to pursue the relet process, here are the necessary steps to follow.
The reletting charge is not a cancellation fee and does not release you form your obligations under this lease.
STEP 1:
Notify the office that you would like to relet your apartment. The office will send over a Relet Procedure and Regulations document that will highlight the same steps and confirm the 85% relet fee.
STEP 2:
Once an individual has been sourced, they need to go through the standard approval process. This includes the application, lease agreement, guarantor requirements, and resident and guarantor screenings (if applicable).
STEP 3:
Assuming they pass, the new tenants file must be complete and the tenant must have paid any current fees and the first month’s rent before they can move in. This entails having signatures of both parties on the Release agreement with firm move-out and move-in dates. Firm move-out and move-in dates are required and need to be within a one-day period of each other.
STEP 4:
Once the new tenant is moved in and has begun paying rent, responsibility is then taken from you and passed on to the relettor.
All Pets Should Be Registered prior to bringing the pet to the apartment.
We know many residents love to bring their pet to live with them. We are a pet friendly property provided our policies are followed. Registering your pet is cheaper than being fined for having an unregistered pet.
HOW TO REGISTER YOUR PET:
Contact the office. They will send you the pet addendum and let you where to submit the other documentation. If you are bringing your pet to move in, look for a pet info table! They will let you know how long after move in you have to register your pet.
PET OWNER’S FINANCIAL RESPONSIBILITIES
PHONES, LAPTOPS, TABLETS
NETWORK:
These steps allow a secure network and protect the digital privacy of residents.
TV’S & STREAMING DEVICES
(Roku, Apple TV, Gaming Systems, etc)
NETWORK: Whitesky Apt #
With the Holiday Season approaching, student properties and University campuses can become a target for crime.
Please consider these Crime Prevention Tips as given by the Texas Tech University PD, https://www.depts.ttu.edu/ttpd/crime-prevention/tips.php.
Although these tips are mainly geared toward life on campus, we encourage you to apply them to your daily life here at Wildwood. Please also consider these Energy Saving and Damage Prevention tips to help avoid any potential damage and costly usage.
https://www.depts.ttu.edu/ttpd/crime-prevention/tips.php
Lock your door whenever you leave your room (and apartment), regardless of the length of time you plan to be gone.
Be mindful of visitors to your room (apartment). Do not take in guests you do not know.
Do not allow entry into your building or complex to people you do not know. Refer strangers to the hall (property) staff.
Do not leave notes on your door announcing no one is at home. Do not place decals on your door that have your name on them.
When leaving for a holiday or vacation, do not pack your car the night before. It only becomes a more attractive target for the thief.
Report all doors, locks or windows in need of repair to maintenance personnel.
Utilize the Operation Identification program. Engrave all valuable items with your driver’s license number and keep a record of all valuables, their descriptions and serial numbers. (The Texas Tech Police Department will engrave your property for free.)
If you have a motor vehicle (car or truck), keep it locked at all times. Avoid leaving property in the vehicle where it can be seen
Take out the trash before you leave
Unplug unnecessary electronics and small appliances
Clean out the fridge to avoid rotting and future pest issues
Turn off your stove & unplug irons, and/or heated hair styling tools
Turn thermostat to HEAT setting at 65 (on both floors if in a townhome). ALWAYS make sure the thermostat fan is on “AUTO”
Check for running toilets
Make sure lights are off
Make sure all windows are closed and locked.
Unplug any and all Christmas lights